What has happened and why?
BizzEnergy Ltd has gone into administrative receivership.
British Gas Business (BGB) has acquired BizzEnergy’s 40,000 customer sites. This transaction completed just before midnight on 31st October 2008.
BizzEnergy's customers’ contracts have automatically been transferred to BGB under their existing terms and conditions. All BizzEnergy's customer contract data is now in BGB’s system.
What happens next?
Shortly BGB will be sending a letter to all BizzEnergy's customers explaining that they have bought BizzEnergy's customer portfolio and that they will be honouring all BizzEnergy contracts but that BGB now owns them.
BizzEnergy customers do not need to do anything. If you currently pay by direct debit you do not need to cancel your direct debit instruction. Charges for your final bill will be taken by BizzEnergy using your existing direct debit mandate.
If you need to contact BGB please choose one of the following options:
- Small/Medium sized business - tel: 0800 294 0670, email: bizzenergy@britishgasbusiness.co.uk
- Half Hourly Meter supplied - tel: 0800 294 0671, email: corpbizzenergy@britishgasbusiness.co.uk
For further information please see the British Gas website at www.britishgas.co.uk/business
Contacting BizzEnergy
If you need to contact BizzEnergy in reference to your account, please call 0844 472 4200
Online Services Access
You can still access your account online by clicking here.
Online Services include:
- View your invoices
- Submit your meter readings
- Manage your Direct Debits
- Credit/Debit card payments
- Change your personal details
- View your account statement